RETURN POLICY

We do everything we can to ensure that our customers are happy, and their packages arrive exactly in the manner they expect. However, we recognize that occasionally things happen and replacements are required.

 

Since all of our items are made to order, we are unable to offer returns or exchanges unless the item is lost in transit, or arrives broken or defective.

 

Lost Packages

If your package gets lost in transit, please let us know and we will send a replacement. However, we are not responsible for any packages that the tracking shows to be delivered.

Product Issue

If you receive the wrong product, bad graphic, or the item is damaged, please send us a picture of what you received within 30 days of ordering and we can offer a refund or replacement. 

If you would like a refund/replacement, please email info@memecuisine.com with the following info:

  1. The customer name and email.
  2. The order number
  3. Picture of wrong/ damaged item, if applicable
If you have any questions or concerns about your order, please email us at info@memecuisine.com.